Privacy Policy for NeedNeo
Effective Date: September 12, 2024
1. Introduction
Welcome to NeedNeo (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, needneo.com (the “Site”), and use our plumbing, heating, and carpentry services for residential and commercial properties. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: This includes your name, email address, phone number, and address when you contact us or request our services.
- Service-Related Information: Details about the services you request, including service location and any relevant details necessary to fulfill your request.
- Payment Information: Payment details, if applicable, are collected through secure payment gateways.
- Usage Data: Information about your interactions with our Site, including IP address, browser type, operating system, and browsing activity.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To fulfill your service requests, manage your appointments, and communicate with you about your service needs.
- To Improve Our Services: To analyze and enhance the functionality and user experience of our Site and services.
- To Communicate with You: To respond to your inquiries, provide updates, and send you information related to our services.
- To Process Payments: To process and manage payment transactions securely.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal data.
- Right to Erasure: You may request that we delete your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for specific purposes, including direct marketing.
To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our Site and improve its functionality. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NeedNeo
112 North Curry Street
Carson City, NV 89703
Email: needneo365@gmail.com
Thank you for trusting NeedNeo with your information. We are committed to ensuring your privacy and protecting your personal data.
This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and should be reviewed periodically to ensure continued compliance.